To update your account information, login here using the email address and password created when you first subscribed. From there you can update your billing, shipping and login information: https://login.enchantedcrystal.com/
Once logged in, proceed to your Account Dashboard to view and edit all your account details: https://subscribe.enchantedcrystal.com/customer/account
If you still have trouble logging in, it's possible you used a different email or there was a typo while signing up. Contact support@enchantedcrystal.com and provide as many details as possible to help us locate your account (Name, address, etc.).